Review Warranty



We offer the best warranty in the industry, so you can relax knowing that we have you covered. Elegant Window Fashions is committed to providing a superior level of customer service and quality products. As part of this commitment, we offer a No Questions Asked Consumer Assurance Guarantee to ensure that your products meet your expectations and are free from defects.

For Broadleaf Poly Shutters:

Our “Consumer Assurance Guarantee” will cover your shutters, to the original purchaser, for two instances, per order, of damage for any reason. After the two repairs have been performed, don’t worry, your shutters are still covered under our transferable Limited Lifetime Warranty. Our Limited Lifetime Warranty covers your shutters against original defects in materials or workmanship.  The “Consumer Assurance Guarantee” and Limited Lifetime Warranty are both activated upon the products being properly installed and accepted by the consumer. Repair and replacement will be at the sole discretion of Elegant Window Fashions.


For Anabelle Roller Shades & Juliet Cellular Shades:

Our “Consumer Assurance Guarantee” will cover your shades, to the original purchaser, for one instance, per order, of damage for any reason once your shades are in place. Once the shades are installed in the window (properly) our warranty protects the product from any issues…pets, kids, and adults that act like kids, all are covered! No questions asked! We want everyone to know we have the best product in the industry and that we stand behind it 100%. Even after the repair has been performed, don’t worry, your shades are still covered under our transferable Limited Lifetime Warranty.

*Note: No Questions Asked warranty applies ONLY to residential application. Commercial orders have a 1 year limited manufacturers warranty.

To Obtain Warranty Service

Please contact the original dealer for warranty assistance.

Visit to request product manuals or technical support or call 888-615-0642.


Repair or remake of defective products is the sole remedy under this warranty.  Repairs will be made with like or similar parts. This warranty does not include shipping charges or labor.  Warranty claims must be accompanied by proof of purchase, as well as details regarding the nature of the problem, location of the product, etc.

This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. All other warranties, both expressed and implied, are explicitly disclaimed. In no event shall Elegant Window or Elegant distributors/dealers be liable or responsible for incidental or consequential damages, or for any other direct or indirect damage, loss, cost, expense or fee. Products are not covered on damage that occurs during instances of Natural Disasters or “Acts of God”.  Some states do not allow the exclusion or limitation of implied warranties, or incidental or consequential damages, so the above limitation may not apply to your state.